PRIVACY POLICY

BlackS’oil LLC provides natural, plant-based skincare products with a commitment to transparency and customer care. While we take every measure to protect your personal information, this Privacy Policy is not a substitute for legal advice. By visiting our website, using our services, or making a purchase, you agree to the terms outlined here. If you do not agree with our policy, please refrain from using our site and services.

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BlackS’oil LLC is not liable for third-party websites or platforms linked through our website. Always review external sites’ policies before sharing your information.

We care about your privacy. When you interact with BlackS’oil LLC—whether you're browsing, placing an order, or signing up for updates—we collect only the necessary information to provide a smooth and secure experience.

Here’s what you need to know:

• We never sell or rent your personal information.

• We use your data to fulfill orders, send confirmations, and improve your experience.

• We may send occasional updates or promotions if you opt in.

• You can unsubscribe at any time—no questions asked.

• We use secure technology to protect your data during transactions.

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Our privacy practices include, but are not limited to, the following:

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1. Information We Collect:

• Name, email address, shipping address, phone number (if provided)

• Payment information (processed securely via third-party payment gateways)

• Browsing data and cookies (to improve user experience)

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2. How We Use It:

• To process and ship orders

• To respond to customer service inquiries

• To provide updates, promotions, or newsletters (only with consent)

• To track usage for site improvement and analytics

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3. How We Store and Protect It:

• Data is stored on secure servers and protected with industry-standard encryption

• Only authorized team members have access to your information

• We do not store full credit card information on our servers

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4. Third Parties We Work With:

• Payment processors (e.g., PayPal, Stripe)

• Email marketing tools (e.g., Mailchimp, Klaviyo)

• Analytics platforms (e.g., Google Analytics)

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5. Your Rights:

• You may request a copy of the data we have about you

• You may request we delete your data from our records

• You may opt out of promotional communications at any time

If you have any questions about your privacy or how your data is handled, please reach out to us at sarah@blacksoilllc.com. We’re here to help.