SHIPPING POLICY
Processing Time:
All orders are processed within 2–5 business days. You’ll receive a confirmation email once your order has been placed and another email with tracking details once your order ships.
Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location and preferred shipping method. Delivery times vary by destination, but most orders arrive within 3–7 business days after shipment.
Lost or Delayed Packages:
Once a package leaves our hands, we rely on the shipping carrier to deliver it safely. If your package is delayed, lost, or shows as delivered but hasn’t arrived, please contact the carrier first. If you're unable to resolve the issue, reach out to us—we’re happy to help however we can.
Shipping Locations:
We currently ship within the United States. If you're outside the U.S. and interested in placing an order, please contact us directly at [sarah@blacksoilllc.com].

